Many people have this idea that, if you go to counseling, there must be something wrong with you. That is simply not true. Counseling has been proven to be an effective way for people to process life’s circumstances. It is a safe place to share without judgment.

Anything discussed in counseling sessions is confidential. Counseling Services of Parker is a safe place to process your feelings and emotions. The only exception to the client/counselor confidentiality is in cases where we are mandated reporters. Those areas include when a client is considered a threat to themselves or someone else. If you have any additional questions on the mandated to report areas, please feel free to ask.

While Counseling Services of Parker can offer clients documentation to provide to their insurance provider to make a claim, we do not directly work with insurance providers. We do this for a few reasons, and all of them are with our clients’ best interests in mind. When an insurance provider is involved, they can have a say in the treatment timeframes and treatment goals. Additionally, insurance providers often require an official diagnosis to be reported, and that diagnosis would become a part of the client’s permanent medical record. By leaving insurance out of the equation, you decide your treatment goals and timeframe with your counselor, and you don’t have to fear any diagnosis following you throughout your life.

If an appointment must be canceled or rescheduled, we ask that you let us know no less than 48 hours in advance. This helps us to ensure that all clients are able to come in for counseling in a reasonable time frame. Any cancellations made with less than 48 hours’ notice will result in a fee being assessed. However, we do understand emergencies happen and will take that into consideration when you need to cancel or reschedule late.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.